Help Center

Featured articles

• How do your Zoom classes work?
• How soon can I get my certification card?
• Are your Zoom classes the same certification as in-person classes?
• Class Times - Time Zones
• When will I get a tracking number for shipping?
• How much are your classes?

Pricing

• How can I pay for my class?
• How much does shipping cost?
• How much are your classes?

Registering for a Class

• Where can I register online?
• Can I register by phone?
• Which class do I need for nursing school?
• What class types do you teach?
• Do you teach ACLS or PALS?
• Do you teach the instructor's course?
• Do I have to pay for return shipping of the cpr equipment?
• Do I need to purchase a student manual?

Virtual Hands-On Zoom Classes

• How do your Zoom classes work?
• Are your Zoom classes approved by OSHA?
• How long does the Zoom class take?
• How soon can I get my certification card?
• I live outside the US. Can I take your class?
• What is covered during the Zoom class?
• Where is the location of your Zoom classes?
• Are your Zoom classes the same certification as in-person classes?
• View all articles in “Virtual Hands-On Zoom Classes”

Shipping

• How long does it take to ship the cpr equipment to me?
• When will I get a tracking number for shipping?
• Can you ship to a PO BOX?
• How do I ship the cpr equipment back?

American Red Cross (ARC)

• Does the Red Cross BLS class count as a renewal?

American Heart Association (AHA)

• Do I need the AHA BLS Provider or AHA BLS Renewal Course?
• Is this a full AHA BLS Provider for Healthcare certification?
• Are the BLS and Heartsaver the latest version?
• Do you offer the AHA BLS skills check-off?
• Does the AHA BLS Provider class count for a renewal?
• I reserved a seat for a class on the AHA website. Will my class be on that date and time?
• How do I download my HeartCode BLS online completion certificate?
• How do I find the BLS student provider manual

Group Classes

• Can you teach our group of employees?
• What types of groups do you teach?

CPR Instructor Courses

• Do I need to be monitored while teaching my first class?
• Can I transfer to your training center?
• Must instructor classes be done in person?
• Why do I need to bring someone with me to class?

AHA Heartsaver CPR AED Classes

• AHA Heartsaver CPR AED
• AHA Heartsaver CPR AED + Pediatric
• AHA Heartsaver First Aid CPR AED
• AHA HeartSaver First Aid CPR AED + Pediatric
• AHA Heartsaver Hands-On Skills Session Only
• AHA Heartsaver First Aid Only